Dear Patients and Families,
We want to thank you first and foremost for the dedication and trust you place in us every time you step through our door. At Gold Coast Orthodontics, your health and well-being are our highest priority.
We are all facing unprecedented times that will pose different challenges sure to unfold over the coming weeks. In light of concerns regarding the Coronavirus (COVID-19), we have decided to take the following actions. Based on the recommendation from the Illinois State Dental Society and Governor Pritzker, we will be closing our office from March 16th until April 30, 2020. As a dental office, we have to ensure the safety of our patients, dental team members, and the broader community. We feel it is important to be proactive to limit the spread of this virus, and practice social distancing. We have not taken this decision lightly, and apologize for any inconvenience that this may cause. We will be checking messages while we are out of the office. Please call us on the regular phone line with any questions or concerns.
In case of emergencies, our team will be available to triage the situation. If you have specific symptoms of COVID-19, such as fever, coughing and shortness of breath, please contact your primary care physician. Additionally, if you have come into close contact with either a sick person or family member, we will ask that you postpone an office visit until you have shown no symptoms for fourteen days. We will be available to address the situation afterward.
It is also worth emphasizing that many orthodontic emergencies are avoidable. In these unprecedented times, when we are all trying to do our best to prevent the spread of this virus, I would like to remind our patients that exercising good care of braces and appliances is critical. We would like to remind our patients to please avoid eating foods and biting into things that may break the braces, bend wires, or damage appliances.
As you know, this is a rapidly evolving situation. We will continue to monitor and follow the guidelines of local, state, and federal authorities.
We wish you well and stay healthy!
Best Wishes, Gold Coast Orthodontics